Privacy Policy

MicroERP (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal data of users who access or use our platform. By using MicroERP, you consent to the practices described in this policy. 1. Information We Collect We may collect the following types of information: a) Personal Information Name, email address, phone number, company name, job title. Billing and payment information (credit card or bank account details). b) Account Information Username and password. Profile settings and preferences. Activity logs within the platform. c) Technical Information IP address, device type, operating system, browser type. Cookies and similar tracking technologies. d) Usage Information Actions performed on the platform (e.g., modules accessed, reports generated). Error logs and performance metrics. 2. How We Use Your Information We use your information to: Provide, maintain, and improve the MicroERP platform. Manage your account and subions. Process payments and invoices. Respond to support requests and communicate important updates. Personalize your experience and offer relevant features. Ensure security, prevent fraud, and monitor compliance. Comply with legal obligations. 3. How We Share Your Information We do not sell your personal data. We may share your information: With service providers: For payment processing, cloud storage, analytics, or IT services. For legal reasons: To comply with laws, regulations, or court orders. During mergers or acquisitions: In case of business transfers. 4. Data Retention Personal data is retained as long as your account is active or as necessary for business purposes. Inactive accounts may have data deleted after [insert retention period, e.g., 2 years]. We securely delete or anonymize personal information when it is no longer required. 5. Cookies and Tracking Technologies We use cookies and similar technologies to improve functionality, analyze usage, and enhance user experience. You can manage cookie preferences through your browser settings. 6. Data Security We implement industry-standard technical, administrative, and physical safeguards to protect your data. No method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. 7. Your Rights Depending on your jurisdiction, you may have the following rights: Access and obtain a copy of your data. Request correction or updating of inaccurate data. Request deletion of personal data. Withdraw consent where applicable. Object to or restrict processing of your data. Data portability requests. To exercise your rights, contact us at: support@microerp.com 8. Third-Party Services MicroERP may integrate with third-party services (e.g., payment gateways, cloud hosting). These services have their own privacy practices, and we are not responsible for their policies. 9. Children’s Privacy MicroERP is not intended for children under 13 (or relevant age in your jurisdiction). We do not knowingly collect personal information from children. 10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of MicroERP constitutes acceptance of the updated policy.